Shipping & Terms

Fabrication Lead Time

There is a 4-6 week lead time for each project. You will be notified when your item has shipped. Shipping times will vary based on US location for delivery. All projects must be paid in full prior to the start of fabrication. Delays in shipping may be beyond the control of Metropolis Iron. Each project is individually fabricated. We appreciate your patience while we create your one of a kind item.

Additional Shipping Charges

We do our best to ship items as economically as possible. We reserve the right to increase (or decrease) the amount of a shipping and/or trip charge based on fuel prices, location or delivery, undisclosed information about a project or extenuating circumstances disclosed or undisclosed by customer.

Warranty, Terms & Conditions General

Standard paint finishes are included in price of each item. Custom paint finishes are accommodated (additional charges may apply). Powder coating available upon request and is priced on a per order/per request basis. Additional charges apply for powder coating.

Custom fabricated products such as doors, curved drapery rods, wall niches, etc., require a template supplied by customer. An additional charge may apply for Metropolis Iron to template or measure a project. This is left at the discretion of owner.

Lead time for any standard project is a minimum of 4-6 weeks. More custom or intricate projects or projects that have back ordered supplies may require a longer lead time.

Fabrication is scheduled on first come, first serve basis. This date is determined by receipt date of payment.

Customer must report damaged or incorrect orders within 72 hours of receipt.

Every order is custom fabricated and is non-returnable.

Damaged items will be replaced with identical item as long as the damage has been reported within the required 72 hour time period.

All items, pricing and photographs on this website are the express property of Metropolis Iron, Inc.

Metropolis Iron, Inc. reserves the right to alter Terms and Conditions and/or pricing without notice.

Metropolis Iron, Inc. offers a standard limited warranty on all merchandise to be free from defect for a period of one year from the date of purchase. This warranty DOES NOT apply to normal wear and tear, damage caused from mishandling, improper installation, abuse or exposure to climatic conditions. 

Metropolis Iron, Inc. makes every effort to provide accurate and honest information on all items. However, errors and omissions may occur. Errors are not intentional and will be handled on an individual basis.

Installation services are available upon request. A minimum trip charge will apply in addition to labor/material charges for installation. A specific delivery/installation address must be provided upon request for a quote of installation.

A fuel surcharge may be added to any invoice based on fluctuations in fuel prices.

 

Contact us or call (239) 298-0561 today!